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      Your Position: Home > Support > FAQ

      1 Shanghai dihoo Industrial Development Co.,Ltd. sold goods are authentic licensed? What service?

      A: Shanghai dihoo Industrial Development Co.,Ltd.sold goods are authentic licensed, free invoice. With the Ningbo Hua Xun Cleaning Machinery Co., Ltd. certificate, all goods can enjoy the service protection, will strictly fulfill the obligations of replacement and return for the sale of goods. See sale Description

      2 why so many different prices Shanghai dihoo Industrial Development Co.,Ltd. and physical products store sells?

      A: expensive a product from the manufacturer to the general agent, size wholesalers to rent a posh shop, every aspect of the layers increases, consumers can only passively accept the inflated prices, and, Shanghai dihoo Industrial Development Co.,Ltd. The company is a factory direct supply. Query a certain company low-cost reasons >>>

      3 How Shanghai dihoo Industrial Development Co.,Ltd. to buy the next single?

      A: The single most shopping sites on, Shanghai dihoo Industrial Development Co.,Ltd. is the same, if you do not know much about online shopping. View (each step can click to see detailed to enlarge Oh!) >>> Purchase process.

      4 and shipping damage What should I do?

      A: caused due to road transport the goods were damaged or lost pieces of commodity losses borne by us, so you do not have to worry about transportation issues. (After the long-distance transport product packaging may be a slight collision is normal, but it will not damage the goods of the box Shanghai dihoo Industrial Development Co.,Ltd. packaging is well-known strong Oh)

      5 may I ask how much shipping?

      A: (1) You can click → Distribution → With shipping, freight, transport query.

      (2) After you click on the product purchase, submit the order process the system will tell you the specific transport costs.

      6 how much time can be sent to?

      A: We usually warehouse has stock, order before 16:30 every day the same day by express delivery (courier home delivery may contact you by phone contact), Shanghai, Zhejiang, Jiangsu and other provinces after delivery - 2 working days served served 2-3 working days after delivery of Beijing, Tianjin, Guangzhou, Shenzhen, Chengdu, Chongqing and other cities 2-5 working days served (into my account order details express single number you can self-service online query set of goods in transit and arrival time) first order distribution online self-check function!

      7 I received the goods are not satisfied how to do?

      A: The premise within 3 days after you receive the goods, if the goods are not satisfied, do not like, and unopened or quality problems, you can unconditional return or replacement you are satisfied with the other commodities. For more details, please refer to the Return Process >>>

      8 do not give invoicing?

      A: All goods we sell are free to provide formal invoices, after you receive the goods and confirm like to enter Shanghai dihoo Industrial Development Co.,Ltd. "My Account" request an invoice item online to submit invoices obtained from our customer service will be ordinary letter mail invoice to you. Request invoice Description >>>

      9 Shanghai dihoo Industrial Development Co.,Ltd. what are the payment methods?

      A: We currently support the method of payment, see >>> Payment